To contact Peninsula Pensions with any questions about your pension, please use our Member Self-Service Portal. In addition to providing a direct contact to the team, Member Self-Service also allows registered users to update personal details, calculate retirement estimates, and to submit and receive documentation securely and efficiently.
If you have not yet registered for Member Self-Service, please visit our registration page.
Further information, including guidance on how to complete your registration, can be found on our Member Self Service page.
You may also find an immediate answer to your question by taking a look at our frequently asked questions page.
If you are unable to register for Member Self-Service and are unable to locate the answer to your question on our website, then please complete the form below and a member of the team will be in touch as soon as possible.
If you are not planning to retire in the next 12 months, you are advised to refer to the forecast shown on your most recent Annual Personal Benefit Statement or produce your own estimate using Member Self-Service.
If you are planning to retire within the next 12 months, Peninsula Pensions will calculate a maximum of 1 estimate for you. The easiest way to request this is through the Member Self Service portal or if you are unable to do this by using the below contact form.
How are we doing?
Whether you are happy or unhappy with our service, please use the form below to let us know.
If you pay into the LGPS and wish to make a formal complaint, information on the Internal Dispute Resolution Procedure (IDRP) for the LGPS can be found here.
Police officers who wish to make a formal complaint can find information on appeals and complaints for the Police Pension Scheme here.
If you are a firefighter and wish to make a formal complaint, there is some help for members and information about rights of appeal for the Fire Pension Scheme here.
For additional information please visit The Pensions Ombudsman website.