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Employer Self-Service (ESS) is free to use and provides you with direct access to your members’ pension records held on our system (Altair) via a secure web connection.

ESS provides you with the ability to:

  • create new starters
  • update members’ hours
  • update changes in members’ names, pay reference and address
  • perform individual member estimates, for example, to obtain redundancy strain costs

Please see the video guide below, on how to register to use our Employer Self-Service portal.

Register here to use Employer Self-Service.

If you require access to multiple employers, please contact the Employer and Communications Team at once you have registered and we will add the additional employers to your profile as long as you are an authorised contact.  

When we authorise access to ESS, the authorised contact will be able to view all the employees listed under that employer number. In the case of Multi-academy trusts (MATs) who report as one entity, this means that any users registered under that employer will be able to see the employees’ records for all schools within that MAT. Please note that we would not authorise access for a delegated payroll provider unless they provide the service for all schools within the MAT.

A user guide has been developed to help you navigate the menus which can be found below and within ESS but if you would like some training, please email

Notify us of a leaver using ESS

You will need to use ESS to notify us of all leavers.

It’s a simple process – just download the form, complete it and then upload it directly to the member’s record. Please see the video below on the leaver process.

As you have direct access, the leaver form is instantly attached to the member’s record and a task will be created for us to action.

To help you through the process, please watch the video above and refer to the guidance below.

ESS guidance

Checking and Updating Hours on ESS

Producing an estimate using ESS (Devon Pension Fund only)

Producing an estimate using ESS (Somerset Pension Fund only)

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