Coronavirus may affect how we can communicate with you

Member Self Service online portal video link ~ How to register

How to Register or activate Member Self Service online portal

Coronavirus (COVID-19) FAQs for LGPS members

Following the recent measures put in place by the Government to contain the Coronavirus, Peninsula Pensions are currently only able to provide a restricted form of postal correspondence due to our staff being unable to access the printing and postage facilities located in our office on a daily basis.

We therefore intend to communicate with members electronically during this period via our online MSS (Member Self Service) Portal.

If you have already registered for MSS, we strongly advise you to check your ‘sign-in’ details to ensure that you are still able to access the service accordingly.

If you have not yet registered for MSS, it is essential that you register as soon as possible in order to continue to receive communication from Peninsula Pensions throughout the duration of any Government measures put into place which may affect our ability to provide postal correspondence.

If you have previously elected not to sign up for MSS and have instructed us to continue to provide you with postal correspondence, then no further action is required. However, please be aware that there may be delays in receiving communications due to the reasons outlined above. It may be advisable to re-consider signing up for MSS.

We will shortly be writing to any members who have not signed up for MSS or who have previously opted out of MSS, with instructions on how to register.

A factsheet providing the benefits of MSS can be found on our website.