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Please tell us about any change in circumstances which may affect how we pay you your pension. Your pension is paid on the last working day of each month and in order to do this, we need to prepare the records for processing. This means that any changes to your address or bank details received after the 16th of the month (or after the 4 December) will not be updated until the following month.

We will issue you with a P60 every April. If you misplace your P60 and require a duplicate, please get in touch.

If you are dealing with the financial affairs of one of our pensioners, we need sight of a Power of Attorney which is lodged (officially stamped by) with the Office for the Public Guardian or a DWP appointee ship. Without either we will not be able to discuss the matter with you.  

Tax code queries

We apply tax codes as directed by HMRC. If you wish to view current tax codes or have a query about the tax code assigned to your pension, please contact HMRC.

Cost of living increases

Any LGPS pension increase is determined by the previous September’s Consumer Price Index (CPI) and will automatically be applied to your pension whether you are a retired member or receiving a survivor’s pension. The latest increase rates can be found on the website.

The only exception is if you are a retired member under 55, as Pensions Increase is not awarded to anyone under that age, except for certain ill health cases.

If you haven’t been receiving your pension for a full year, then you won’t get a full year’s increase.

For more information about receiving a pension and how it is worked out, visit the LGPS website.

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