Our specialized Employer and Communications team is here to collaborate with you. We offer guidance and support tailored to individual needs, as well as specific training if required.
Our Member Support Team are the face of Peninsula, providing responses to member enquiries through their channel of choice – via our call centre, through email or directly via our recently relaunched Member Self Service platform
The Local Government Pension Scheme (LGPS) Member Services Teams are grouped into employer teams who are responsible for the majority of work performed on behalf of current, deferred and prospective members of the scheme. The work ranges from general administration (such as address/name changes, requests for scheme literature, and transfer requests to previous employers) to the actual calculations and payment of retirement benefits.
Senior Team Managers
Name
Marcella Parr
Kate Simpson
Plymouth City Council, Somerset Council, SCC paid employers.
Name
Position
Chris Collyer
Team Manager
Tony Sullivan
Senior Pensions Technician
Emma Henderson
Pensions Technician
Flora Heffernan
Pensions Technician
Alice Dennis
Pensions Technician
Claire Creek
Pensions Technician
Izzy Valder
Assistant Pensions Technician
Devon County Council (DCC), Plymouth Uni, Torbay Council and DCC paid academies
Name
Position
Kalin Lane
Team Manager
Vicky Shepherd
Senior Pensions Technician
Luan Crawford
Pensions Technician
Sarah Garland
Pensions Technician
Catherine Shorter
Pensions Technician
Kia Wilson Williams
Pensions Technician
Corrie Salter
Assistant Pensions Technician
Police and Fire LGPS employers, Somerset employers (except Somerset Council and Somerset Council paid employers)
Name
Position
Fiona Samways
Team Manager
Neil Pook
Senior Pensions Technician
Ollie Blackmore
Pensions Technician
Chris Harris
Pensions Technician
Helen Nettleton
Pensions Technician
Natalie Inker
Pensions Technician
Amy Griffin
Pensions Technician
Pippa Cutler
Assistant Pensions Technician
Devon LGPS Fund employers (not including DCC, DCC paid academies, Plymouth City Council, Plymouth University, Torbay Council and Police and Fire schemes)
The Police and Fire Team is responsible for the majority of work performed on behalf of current, deferred and prospective members of the Police and Fire Pension schemes we administer. The work ranges from general administration (such as address or name changes, requests for scheme literature, and transfer requests to previous employers) to the actual calculations and payment of retirement benefits.
The Technical and Training team provides the technical advice and training to Peninsula Pensions staff. They manage all procedures and yearly projects such as Annual Allowance. They also deliver presentations to scheme members on specific LGPS topics as required.
The Finance team is responsible for the producing and monitoring the Pension Admin Budget and closure of its accounts, debt recovery, payment of invoices, allocation of bank payments, financial coding structure and reconciliation of payroll and other financial requirements.
The Systems Development Team manages the pension database and Member Self-Service area for Peninsula Pensions. They update systems and run reports as required by employers, pension fund accounts, and actuaries.
Each LGPS administering authority pays its benefits from a dedicated pension fund. Both the scheme member and their employer pay into this fund in order to provide retirement benefits for the member once they reach retirement age, or earlier if the situation demands. The contributions paid into the scheme are invested in a variety of bonds and shares and this is the responsibility of the Investment Management Team.
