Do you have a compliment or concern over our service, website or Member Self Service?
You can provide feedback to us by using our Member Self Service portal, in writing or by calling. Our address and phone number are at the bottom of this page.
If you are upset with our service and wish to make a formal complaint please read guidance and complete and return the associated complaint form:
- Local Government Pension Scheme formal complaint guide
- Police Pension Scheme formal complaint guide
- Firefighters Pension Scheme formal complaint guide
You may also wish to visit the Pensions Ombudsman website.