Contact us

Thank you for getting in touch. For up-to-date information about your pension at your fingertips, LGPS members can sign up for a Members’ Self Service account. Log in to view your pension forecast, past and current statements, and other useful information about your personal pension account.

 

Great Moor House, Bittern Road, Sowton Industrial Estate, Exeter EX2 7NL

Tel: 01392 383000 (please state the name of the person you wish to speak to as per list below).

Peninsula Pensions working hours (open to the public)
Monday to Thursday: 9am – 5pm
Friday: 9am – 4.30pm

Location map

 

Staff Contact Details – Senior Officers
Senior officers are responsible for overseeing the everyday running of the pension section.  The majority of their work concerns employer / senior management liaison and office procedural compliance, although some public-facing work is carried out (specialist / obscure queries and the complaints procedure being good examples).

Name Title
Charlotte Thompson Head of Peninsula Pensions
Shirley Cuthbert Deputy Head (Benefits)
Rachel Lamb Deputy Head (Technical)
Mike Germon Technical Manager
Viv Ray Project Manager
Natalie Taylor Pension Benefit Manager

LGPS Benefits (including Fire and Police non-uniformed staff/civilians)

The Local Government Pension Scheme (LGPS) Benefit teams are responsible for the majority of work performed on behalf of current, deferred and prospective members of the pension scheme. The work ranges from general administration (address / name changes, requests for scheme literature, transfer requests to previous employers) to the actual calculations and payment of retirement benefits.

Name Title Alphabetical Split
Mark Griffin Team Manager A-Dom
Neil Pook Pensions Officer A-Dom
James Dyche Snr Pensions Assistant A-Dom
Kalin Lane Snr Pensions Assistant A-Dom
Nick Jones Snr Pensions Assistant A-Dom
Stuart Dapp Pensions Assistant A-Dom
David Graham Pensions Assistant A-Dom
Amy Gammon Team Manager Don-Kik
Chris Collyer Pensions Officer Don-Kik
Tom Bird Senior Pensions Assistant Don-Kik
Christine Payne Senior Pensions Assistant Don-Kik
Tania Wallis/Stephanie King Senior Pensions Assistant Don-Kik
Liah Gover Pensions Assistant Don-Kik
Fiona Samways / Marcella Parr Team Manager Kil-Robe
Nick Baggot Pensions Officer Kil-Robe
David Morris Snr Pensions Assistant Kil-Robe
Claire Kissane Snr Pensions Assistant Kil-Robe
Nicky Cobb Snr Pensions Assistant Kil-Robe
Pippa Cutler/Emma Henderson Pensions Assistant Kil-Robe
Emma Sanders Team Manager Robi-Z
Lee Jones Pensions Officer Robi-Z
Paul Toogood Snr Pensions Assistant Robi-Z
Vicki Pritchard Snr Pensions Assistant Robi-Z
Vicky Shepherd Snr Pensions Assistant Robi-Z
Lee Hopkins Snr Pensions Assistant Robi-Z
 Ben Snowden Pensions Assistant Robi-Z

Police Officer/Firefighter Benefits (uniformed – all aspects of pension benefits)

This team performs the same duties for police officers and firefighters that the LGPS Benefit teams provide for local government (and police/fire civilian) employees. The Police and Firefighter Pension Schemes are totally independent of each other and the LGPS.

Phone: option 2

Name

Title                 

 

Robert May Team Manager
Rob Kean Senior Pensions Assistant
Elizabeth Mills Senior Pensions Assistant

 Finance Administration

This team is responsible for reconciliation of bank accounts, budget preparation / monitoring, debtor / creditor management and finance liaison within Devon County Council and with external agencies and bodies.

Name Title
Michelle Jackson Finance Officer
Jane Richardson Senior Finance Assistant
Justina Smith Finance Assistant

Data Maintenance

This team is responsible for, amongst other things; sorting incoming / outgoing post, dealing with deliveries and visitors to the office and scanning all paperwork for the office imaging / tasking system.

Name Title
Katie Warren Pensions Assistant
Lyn Moore Pensions Assistant
Becki Williams Pensions Assistant
Matt Lawless Pensions Assistant

Employer Liaison / Technical & Divorce (LGPS only)

The Employer Liaison / Technical & Divorce team provides communications and support to the various employing authorities of the pension fund, along with all benefit calculations and administration relating to divorce cases, re-employed pensioners and child benefits.

Name Title

Emma Davies

Tony Sullivan

Team Manager

Pensions Officer

Sarah Addicott Senior Pensions Assistant
Chris Harris Senior Pensions Assistant
 Kathryn Towl Pensions Assistant

 

Additional Benefits (LGPS only)

The Additional Benefits team is responsible for all AVC and Added Years applications and administration. Queries regarding the purchase of additional service (i.e. in addition to the standard rate of contribution all members pay) should be addressed to this team.

Name Title
Annette Wass Team Manager
Helen Nettelton Senior Pensions Assistant
Sarah Turner Pensions Assistant

Pension Payments Team

The Pension Payments team is responsible for all aspects of work related to the payment and administration of the monthly pensioner payroll for pensioners of the Devon Pension Fund. Responsibilities include maintaining accurate pensioner records (such as bank account / tax-code / address changes ), liaising with the tax office and other government bodies, and locating and repaying wayward payments.

Name Title
Xander Thompson Team Manager
Jane Randle Senior Pensions Payroll Assistant
John Fowler Senior Pensions Payroll Assistant
Rob Oswick Pension Payroll Assistant

 

Systems Development

The Systems Development team is responsible for general systems support and maintenance, end-of-year reconciliations, contribution postings, website administration, managerial/project support and member communications (including the production of Annual Benefit Statements).

Name Title
Jane Aplin Systems Development Officer
Richard Tuck  Senior Systems Officer
Edward Hipkiss  Senior Systems Team Assistant
Steve Bradford Senior Systems Team Assistant
Currently vacant Senior Systems Team Assistant
Yemi Thomas Systems Team Assistant

Investment Team

Each LGPS administering authority pays its benefits from a dedicated pension fund. Both the scheme member and their employer pay into this fund in order to provide retirement benefits for the member once they reach retirement age, or earlier if the situation demands. The contributions paid into the scheme are invested in a variety of bonds and shares and this is the responsiblity of the investment management team.

Devon Investment Team Contacts

Name Title 

Telephone

Mark Gayler Investment Issues

01392 383891

Martyn Williams Actuarial Issues

01392 382993

Gary Bidder

Monthly Contribution Queries

01392 383363

Somerset Investment Team Contact

Name Title

Telephone

 Anton Sweet Funds and Investment Manager 

01823 359584

For more information on the Somerset Investments please click here