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Our website holds lots of general information, processes and regulatory timescales we follow as well as including a frequently asked questions section. However we know sometimes you need more specific information.

Scheme Members

Since the pandemic Peninsula Pensions have pushed development of our secure online member self service portal. It is now our primary method of communication.

Pension Scheme members can easily update and check information we hold, update personal details, calculate retirement estimates, ask questions of the team, as well as submit and receive documentation quickly and safely using the Member Self-Service Portal.

If you have not yet registered please visit our registration page.

If you have difficulty accessing the portal please check out our guidance or call us on the number at bottom of page.

Non scheme members

Depending on your enquiry we have different ways to contact us.

If you have a general query regarding the scheme that you cannot see covered on the website please either write to us or call us. Our address and phone number are at the bottom of our webpages.

If you are a pension provider, financial advisor or solicitor with a transfer query please visit our transfer webpages for general information including process followed. Questions can be asked by either emailing our transfer mailbox, writing to us or by telephoning.

If you are reporting a death please either email our pension payroll team, write to us, including death certificate, or telephone us. We are here to help you at this difficult time.

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