Frequently asked questions for active members within the police fund.
- My name has changed or is incorrect
You can go to our website and send us a notification through Member Self Service (MSS) Engage. Please advise your employer as well.
- How can I opt out?
Please see information on our Opting Out page.
- My marital or partnership status is incorrect?
Copies of certificates are not required until actual retirement.
However, if you wish us to change it now please go to our website and send us a notification through the MSS Engage.
- I want to complete a Nomination of Partner form
You can complete this on MSS Engage.
If you’ve not signed up please see our Adult survivor benefits page , where you can find the link to a joint declaration form under Nominated Partners to complete.
- My address has changed
You can change your address details through MSS Engage.
- How can I top up my benefits?
Please find information on our Topping up contributions page.
- When are Annual Benefits Statements sent?
We are required to issue annual statements by 31 August each year. We will only post out statements to members who commenced prior to 1 April 2015 and opted out of electronic communication. All other members statements will be available in their personal account on our secure MSS Engage portal.
- I haven’t been sent an Annual Benefit Statement?
If you started on or after 1 April in the current year, then no statement is due.
- If you started on or after 1 April 2015 you will not receive a paper statement, only an electronic one via our Member Self Service (MSS) Engage portal.
- If you started pre-1 April 2015 – you will not receive a paper statement unless you opted out of electronic communication. Your statement will be available to view via our Member Self Service (MSS) Engage portal.
Occasionally member statements may be delayed, if this has occurred, we will notify you accordingly.
- What is my contribution rate?
Our contributions page provides you with information on the different contribution rates.
- How do I opt into the PPS?
If you are not enrolled into the scheme or have previously opted out and wish to opt into the scheme, you can do so by emailing your Payroll Team.
- Transferring pension service into the PPS
If you were in another pension scheme or contributed to a personal pension, it may be possible to transfer your pension benefits into the 2015 Scheme, but you must apply to transfer within 12 months of joining the Scheme.
Please contact your previous pension provider and request a transfer value. This should then be forwarded to Peninsula Pensions as soon as possible and before you sign any forms.
More info on Transferring benefits – Peninsula Pensions
- How do I report a death?
You can find more information on reporting a death on our Report a Death page.