DCC are changing financial systems at the end of March 2025 to support more efficient processing and payment of supplier invoices
You must send any invoices for delivered goods and services to us by 5pm on Wednesday 19 March to be paid in the 2024/25 financial year. Please send this to us using the existing mailbox: accountspayable-mailbox@devon.gov.uk.
After 5pm on Wednesday 19 March you will need to send your invoices to our new mailbox: finance.purchaseorderinvoices-mailbox@devon.gov.uk.
Please update your systems with our new email address to ensure prompt payment. If you are currently sending your invoices for payment to alternative email addresses, this change of email address does not apply to you.
During the transition period we will schedule payments in a similar way to our Christmas payments run. This may result in earlier payment than usual.
During this time please be aware of the increased risk of fraudulent activity. You will not be asked by Devon County Council to resupply your bank details or to pay into a new bank account. Please distrust such communications and if necessary, contact us directly to confirm it is an authentic request.
From April, we will be enforcing our No Purchase Order, No Pay Policy unless they fall within our exemption list. Without a valid Purchase Order (PO) number, invoices will not be paid. Any commissioning of goods or services without a valid PO will be considered an unauthorised request and should not be relied upon as a valid engagement with the Council. For more information on our PO policy and how to ensure prompt payment with a compliant invoice, please see: www.devon.cc/po-policy.